How many messages can I send at once?
As many as you have customers — hundreds or tens of thousands. Streamo sends them at a pace that stays within Meta's limits, so a big send won't put your page at risk, even during a live stream.
Communication that sells for you
Bulk messages via Messenger, Instagram and email
Bulk messages via Messenger, Instagram and email, a newsletter with segments and templates, automatic replies and reminders — all your customer communication in one place.
Bulk messages via Messenger, Instagram and email
Send an offer, update or promotion to all your customers at once — via Facebook Messenger, Instagram and email. One click instead of hundreds of separate messages.
Newsletter with segments and templates
Build email campaigns from ready-made templates and send them to exactly the right customers — based on what and when they bought. Your customer database finally pays off.
Automatic replies for common situations
Set up your own automatic replies for everyday situations — out-of-stock products, wrong order codes, reservations and more. Customers get an instant reply via Messenger, Instagram and email, even when you're away from your desk.
Automatic reminders that recover revenue
Streamo automatically reminds customers about unpaid orders and abandoned carts. Sales that would otherwise slip away get completed — without you lifting a finger.
What are bulk messages?
A bulk message is one message you send to a whole group of customers at once — via Messenger, Instagram or email. Each customer gets it personally, and their reply comes back to your inbox as a normal conversation. Streamo sends them in the background, so even thousands of messages go out in a few minutes.
How to send a bulk message in Streamo
Pick the customers
For example everyone with an unpaid order, everyone who bought in a given period, or everyone who messaged you during a live stream.
Write the message
Short, with one clear next step — something new, a reminder or a pickup date.
Send it
Streamo sends it via Messenger or Instagram to those who messaged you in the last 24 hours, and by email to everyone else.
Handle the replies
You see who received the message, and you answer replies from the shared inbox like any other conversation.
Bulk messages FAQ
Why don't some customers get the Messenger message?
Meta only lets a shop message a customer within 24 hours of their last message or comment. Streamo emails customers outside that window instead, if you have their address.
What's the difference between a bulk message and a newsletter?
A bulk message is short and quick — a reminder, something new or a summary after a live stream. A newsletter is a longer email built from templates and sent to a segment of customers based on what and when they bought.
Does Streamo reply to customers automatically too?
Yes. You set up automatic replies for common situations, such as a sold-out item, a wrong code or a reservation. They go out via Messenger, Instagram and email at any time, even at night.
Does Streamo remind customers about unpaid orders?
Yes, automatically via Messenger and email. You choose after how many hours and how many times the reminder goes out, and you can block the customer automatically after the last one.
Are bulk messages included in every plan?
Yes, bulk messages via Messenger, Instagram and email are part of every plan. They switch on once your subscription starts; during the 7-day trial you can try everything else.